Payment Confirmation, Refund and Cancellation Policy

Phase2global > Payment Confirmation, Refund and Cancellation Policy

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

Cancellation Policy

Customer can cancel their service request within 72 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.